Contact Details

For many years I have suffered tinnitus in both ears, so much so it has nearly sent me mad. The more I stressed myself out about it the louder it became. I had the right advice and understanding of my problems and now enjoy better hearing, and some days my tinnitus is completely gone. My advice to anyone with tinnitus is go along and see Rob Shepheard, Colney, Norwich and get the help and understanding you deserve. I consider it money well spent.

— Mr. Kenneth Rudling

Ten years ago I started to experience tinnitus but it did not affect me until five years ago so I went to see my GP. I was advised that there was no treatment available and that I would have to accept it and live with it… I decided to try Rob Shepheard … three months later my life has changed and tinnitus is managed that it is no longer a problem. I can’t thank him enough he is a true professional and his knowledge is second to none.

— D. Taylor, Norfolk

Since an accident about 4 years ago I have suffered from constant hissing tinnitus ...Sometimes it has seemed unbearable and has made me feel quite depressed… At my first appointment my condition was thoroughly tested, but we discussed not only my tinnitus, but also my whole lifestyle … Although I was initially uncertain how helpful this treatment would be, it has proven to be a complete success for me.

— Mrs B., Norwich

Specialist Services

  • All common Ear Nose and Throat conditions
  • Detailed outpatient endoscopic assessment of Nasal & Sinus conditions and facial pain (allergic rhinitis, nasal polyps, nasal/facial congestion, catarrh, blocked nose and breathing difficulties)
  • Endoscopic sinus surgery
  • Specialist clinic for the management of snoring and sleep disordered breathing. We conduct state of the art sleep studies for the diagnosis of Sleep Apnoea followed by appropriate treatment, including surgery
  • Dizziness and vertigo
  • Common ENT conditions in children including, glue ears, grommets, adenoids and tonsillectomy
  • Bone Anchored Hearing Aid implant surgery
  • Treatment and surgery for ear diseases and infections
  • Assessment of voice problems with endoscopic laryngoscopy in outpatients
  • Assessment and diagnosis of neck lumps


Snoring is caused by vibrations of the floppy tissues in the throat as air passes through when breathing during sleep. It is similar to the sound caused by the flapping of a flag in windy conditions.

Sleep Apnoea

The full name of this condition is Obstructive Sleep Apnoea (OSA) making it a more accurate description of this common condition. Almost everyone with this condition snores but this is much more than simple snoring.

Nasal and sinus conditions

We provide expert assessment of patients with nasal symptoms (blockage, congestion, facial pain, catarrh, post-nasal drip, nasal polyps, runny nose, nosebleeds). Following a detailed history of symptoms and endoscopic examination of the nose and sinuses, medical and surgical treatment of these conditions can be discussed.

Dizziness and vertigo

Dizziness is a common problem and affects the day-to-day life of people. There are many causes of dizziness and vertigo such as positional vertigo, labyrinthitis, Meniere’s disease and migraine. Sometimes this may be associated with a hearing loss or a feeling pressure in the ears. We provide a full assessment and management of these conditions to try and improve the quality of life of sufferers. This may include a detailed hearing test. And this can be provided at this centre.

Ear infections and hearing loss

There are different types of ear infections causing that can cause earache, blocked ears, discharge from the ears, itchiness and hearing loss. This may be due to a perforated ear drum or infection of the ear canals. The type of ear infection will be diagnosed using the otoscope or the high powered microscope with our facilities for suction clearance and magnified view of the ear canals and the ear drum. The correct treatment, such as antibiotics or surgery, can then be discussed as well as prevention measures against future infections.

Common ENT conditions in children

Glue ears and recurrent ear infections are common in children. Most resolve with time but sometimes they may persist. This can lead to poor hearing and its consequences on learning and education at school. Sometimes grommets are required to treat this condition and this is something that would be discussed.

Recurrent sore throats and tonsillitis is another common problem and this may be occurring frequently resulting in a lot of time off school. It may be appropriate for your child to have a tonsillectomy.

A runny and blocked nose with the production of lots of nasal mucus may be a sign of allergy or enlarged adenoids. This can often be treated successfully by medical treatment but sometimes an adenoidectomy is needed and we can consider all appropriate treatment options.

Please call 01603 208419 or 01493 751248

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